{"id":2492,"date":"2017-03-14T08:11:02","date_gmt":"2017-03-14T02:41:02","guid":{"rendered":"http:\/\/reliablesoftwares.com\/blog\/?p=2492"},"modified":"2017-03-14T08:11:03","modified_gmt":"2017-03-14T02:41:03","slug":"to-sell-is-human","status":"publish","type":"post","link":"http:\/\/reliablesoftwares.com\/blog\/to-sell-is-human\/","title":{"rendered":"To Sell Is Human"},"content":{"rendered":"<p><a href=\"http:\/\/reliablesoftwares.com\/blog\/to-sell-is-human\/tosellistohuman\/\" rel=\"attachment wp-att-2493\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" data-attachment-id=\"2493\" data-permalink=\"http:\/\/reliablesoftwares.com\/blog\/to-sell-is-human\/tosellistohuman\/\" data-orig-file=\"https:\/\/i0.wp.com\/reliablesoftwares.com\/blog\/wp-content\/uploads\/2017\/03\/tosellistohuman.jpeg?fit=800%2C587\" data-orig-size=\"800,587\" data-comments-opened=\"1\" data-image-title=\"tosellistohuman\" data-image-description=\"\" data-image-caption=\"\" data-large-file=\"https:\/\/i0.wp.com\/reliablesoftwares.com\/blog\/wp-content\/uploads\/2017\/03\/tosellistohuman.jpeg?fit=800%2C587\" class=\"alignleft wp-image-2493\" src=\"https:\/\/i0.wp.com\/reliablesoftwares.com\/blog\/wp-content\/uploads\/2017\/03\/tosellistohuman.jpeg?resize=400%2C294\" alt=\"\" width=\"400\" height=\"294\" srcset=\"https:\/\/i0.wp.com\/reliablesoftwares.com\/blog\/wp-content\/uploads\/2017\/03\/tosellistohuman.jpeg?resize=300%2C220 300w, https:\/\/i0.wp.com\/reliablesoftwares.com\/blog\/wp-content\/uploads\/2017\/03\/tosellistohuman.jpeg?resize=768%2C564 768w, https:\/\/i0.wp.com\/reliablesoftwares.com\/blog\/wp-content\/uploads\/2017\/03\/tosellistohuman.jpeg?resize=220%2C162 220w, https:\/\/i0.wp.com\/reliablesoftwares.com\/blog\/wp-content\/uploads\/2017\/03\/tosellistohuman.jpeg?w=800 800w\" sizes=\"auto, (max-width: 400px) 100vw, 400px\" \/><\/a><\/p>\n<p>I have never read any of his previous books, but I enjoyed this one. It was an easy read, can be completed in 7 to 10 days. This book basically talks about how to persuade others in this new age of technology. So it is not essentially book only about selling, its a book about how people can persuade others without manipulating them but rather trying to achieve win-win situation in the end.<\/p>\n<p>Some of the keys takeaways from the book:<\/p>\n<p>The new ABC&#8217;s (Attunement, Buoyancy, Clarity)<\/p>\n<p><strong>Attunement<\/strong><\/p>\n<p>1. Increase your power by reducing it (Start your encounters with the assumption that you&#8217;re in a position of lower power. This will help you see the other side&#8217;s perspective more accurately.)<\/p>\n<p>2. Use your head as much as your heart. (Don&#8217;t just empathize, take their perspective.)<\/p>\n<p>3. Mimic strategically (Match their mannerisms. Light appropriate touching also increases odds in your favor.)<\/p>\n<p><strong>Buoyancy<\/strong> (stay afloat amid the ocean of rejection)<\/p>\n<p>1. Before &#8211; Interrogative Self-talk (questioning self-talk elicits the reasons for doing something and reminds people that many of those reasons come from within.)\u00a0[Can I fix this? is better than I will fix this.]<\/p>\n<p>2. During &#8211; Positivity ratios (aim for between three to ten positive emotions to every one negative) *belief in your product\/service is critical to moving others<\/p>\n<p>3. After &#8211; Explanatory style &#8211; (the habit of explaining negative events to yourself) [Optimism&#8230;is a catalyst that can stir persistence, steady us during challenges, and stoke the confidence that we can influence our surroundings.]<\/p>\n<p><strong>Clarity<\/strong> (the capacity to help others see their situations in fresh and more revealing ways and to identify problems they didn&#8217;t realize they had)<\/p>\n<p>Problem finding is much more important than problem-solving, you need to make sure you are solving the right problem.<\/p>\n<p><strong>Five frames:<\/strong><\/p>\n<p>1) <strong>Less<\/strong> &#8211; restrict choices and it improves clarity<\/p>\n<p>2) <strong>Experience<\/strong> &#8211; point out what the product\/service will allow the buyer to do, don&#8217;t highlight the features<\/p>\n<p>3) <strong>Label<\/strong> &#8211; assign a positive label to help with comparison<\/p>\n<p>4) <strong>Blemished<\/strong> &#8211; being honest about the existence of a small blemish can enhance your offering&#8217;s true beauty.<\/p>\n<p>5) <strong>Potential<\/strong> &#8211; people often find potential more interesting than accomplishment because it is more uncertain. (don&#8217;t fixate only on what you achieved yesterday, also emphasize the promise of what you could accomplish tomorrow.) Irrational questions motivate people better.<\/p>\n<p><strong>The Pitch <\/strong>(the purpose of a pitch isn&#8217;t necessarily to move others immediately to adopt your idea. The purpose is to offer something so compelling that it begins a conversation, brings the other person in as a participant, and eventually, arrives at an outcome that appeals to both of you.)<\/p>\n<p>Six successors to the elevator pitch:<\/p>\n<p>1) One-word pitch<\/p>\n<p>2) Question pitch (use when the facts are strongly on your side)<\/p>\n<p>3) Rhyming pitch<\/p>\n<p>4) Subject line pitch (utility, curiosity, specificity) [3 simple but proven ways to get your email opened]<\/p>\n<p>5) Twitter pitch (engages and encourages them to take the conversation further)<\/p>\n<p>6) Pixar pitch<\/p>\n<p><strong>Improvise<\/strong><\/p>\n<p>Three rules:<\/p>\n<p>1) Hear offers (you must LISTEN)<\/p>\n<p>2) Say &#8220;Yes and..&#8221;<\/p>\n<p>3) Make your partner look good (win-win) (win an argument, lose a sale) (make others look good or bad and they tell the world)<\/p>\n<p><strong>Serve<\/strong> (improving another&#8217;s life and, in turn, improving the world. )<\/p>\n<p>Make it personal (recognize the person you are trying to serve, put yourself personally behind what you are selling.)<\/p>\n<p>Make it purposeful (humans are motivated by more than self-interest)<\/p>\n<p>Our species is motivated by our desire to improve the world and to provide that world with something it didn&#8217;t know it was missing.<\/p>\n<p>Treat everybody as you would your grandmother. Always ask these two questions:<\/p>\n<p>1) If the person you&#8217;re selling to agrees to buy, will his or her life improve?<\/p>\n<p>2) When your interaction is over, will the world be a better place than when you began?<\/p>\n<p>You can get your copy from amazon by <a href=\"http:\/\/amzn.to\/2nyb9IG\" target=\"_blank\" rel=\"noopener nofollow\">clicking here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>I have never read any of his previous books, but I enjoyed this one. It was an easy read, can<\/p>\n","protected":false},"author":1,"featured_media":2494,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"colormag_page_container_layout":"default_layout","colormag_page_sidebar_layout":"default_layout","_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":true,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[4],"tags":[404],"class_list":["post-2492","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-books","tag-to-sell-is-human"],"jetpack_publicize_connections":[],"jetpack_shortlink":"https:\/\/wp.me\/pgLsB5-Ec","jetpack_sharing_enabled":true,"jetpack-related-posts":[{"id":3663,"url":"http:\/\/reliablesoftwares.com\/blog\/book-review-tomorrow-and-tomorrow-and-tomorrow-a-novel-about-creation-not-just-games\/","url_meta":{"origin":2492,"position":0},"title":"Book Review Tomorrow, and Tomorrow, and Tomorrow \u2014 A Novel About Creation, Not Just Games","author":"saifuddin","date":"December 14, 2025","format":false,"excerpt":"Gabrielle Zevin\u2019s Tomorrow, and Tomorrow, and Tomorrow is often described as a \u201cvideo game novel,\u201d but that framing undersells what the book truly achieves. 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